Welcome to Platform-e, the eLearning solution for Contact and Call Centre training. Developed by TrainTalk an award winning company specialising in all aspects of customer service, sales and arrears collection training for all types of industry and commerce.

Platform-e provides an easy to use interface, allowing for structured online training at the delegates pace. With a progress monitoring facility Platform-e is quantifiable, convenient and easily integrated in to the work flow.

Delegates and Managers once registered have access to their own expert, online trainer. Access to valuable resources is also available, such as; training records, training methods, help and a forum.

Platform-e removes the necessity to send employees away on expensive training courses where progress is difficult to monitor. Platform-e builds upon successful and established training methods, providing an enjoyable learning experience for all those involved in Contact and Call Centres.

Platform-e is available as a standard product or can be customised to suit individual requirements. Please contact us to discuss your specific requirements.

Download the latest TrainTalk literature in pdf format:
> 3 Innovative Journeys to Call Handling Success
> Communication Skills Training Solutions